privacy policy
This section entitled "Privacy Policy" is intended to inform you about the treatment of any personal information you may provide to us, whether on our Site, in our hotel, or by any other means.
TERRASS" HOTEL is committed to handling the data you entrust to us in a transparent, confidential and secure manner.
In processing your personal data, TERRASS" HOTEL recognises the importance of ensuring the protection and security of your privacy and personal data, and has established this "Privacy Policy" in accordance with the strictest criteria for the protection of personal data, as well as any applicable regulations, in particular Law No. 2018-493 of 20 June 2018 and the General Data Protection Regulation (hereinafter "GDPR") which entered into force on 25 May 2018.
The manner in which your personal data is processed and collected is applicable to all users of the Site and/or customers of TERRASS" HOTEL. We invite you to read it carefully. If you do not agree with the process put in place by TERRASS" HOTEL, we ask you not to communicate any personal information about yourself and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.
This Privacy Policy may be modified by TERRASS" HOTEL at any time and without prior notice, in particular due to changes in legislation. The new section will apply as of the date it is posted on the Site. By providing personal information after these changes have been made, you accept the new section.
Therefore, in accordance with the RGPD adopted by the European Parliament on 14 April 2016 and the amended Data Protection Act of 6 January 1978, TERRASS" HOTEL informs you of the following:
Identity of the data controller
The person responsible for processing personal data is SOC NOUVELLE DU TERRASS HOTEL, a simplified joint stock company with a single shareholder and a capital of €136,000, registered in the Paris B Trade and Companies Register under number 385 169 248.
TERRASS" HOTEL is represented by the company SOC NOUVELLE DU TERRASS HOTEL.
Information collected and use of your personal data by TERRASS" HOTEL
We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed ("data minimisation").
Your personal data may be collected on different occasions:
Visit our website
When you browse our site, information may be stored on or read from your computer. We use the Google Analytics audience analysis service. The information collected via Google Analytics (including IP address) is used to track the volume, type and pattern of traffic to and from our website in order to improve its design and layout. The information collected also allows us to improve your customer experience by sending you personalised offers that are relevant to your needs.
Making contact
To contact our teams we collect the following data from the contact form:
- First and last name ;
- Name of the company;
- Telephone number ;
- E-mail address;
Cookies
TERRASS" HOTEL, as publisher of the Website, may place a cookie on the hard drive of your terminal (computer, tablet, mobile phone, etc.) when you visit our Website.
TERRASS" HOTEL uses cookies to enable you to share content on social networks, to provide you with advertising offers that match your tastes and to track which pages of the site are visited and how often.
For this we collect the following data:
- Navigation path taken by a visitor to our website;
- Duration of the visit to the Site or the page ;
- The page from which the visitor leaves the Site;
- The country, region or city from which access was gained;
- Device ;
- Recurring or new visitor.
Recipients of personal data
Only TERRASS" HOTEL is the recipient of your personal information, as well as its authorised sales and marketing employees, within the limits of their respective responsibilities and in compliance with this section.
TERRASS" HOTEL does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers in the European Union, or an administrative or judicial authority that has ordered it to do so.
Security of your personal data
By providing your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. TERRASS" HOTEL employs all technical and organisational security measures to ensure the protection of your information in accordance with the regulations.
However, despite all these precautions, no data transmission over the Internet is entirely secure. Consequently, any communication of your data will be made at your own risk and TERRASS" HOTEL cannot be held responsible in the event of an intrusion by third parties for whom your information was not intended.
User rights
In application of the law n°2018-493 of 20 June 2018 on the protection of personal data and the RGPD, as a data subject you have certain rights, which can be exercised by sending an e-mail to: reservation@terrass-hotel.com.
These rights are as follows:
1. Right of access and communication of your personal data
You have the right to obtain from TERRASS" HOTEL confirmation as to whether or not your personal data is being processed and, if so, the right to access your personal data.
Upon request, TERRASS" HOTEL will provide you with a copy of your personal data being processed free of charge. The provision of other requested copies may incur an administrative charge.
2. Right to portability of your personal data
You have the right to receive your personal data provided to TERRASS" HOTEL in a structured, commonly used and machine-readable format and the right to pass this data on to another controller.
3. Right to rectify your personal data
You have the right to ask TERRASS" HOTEL to correct your personal data if it is not correct.
In the event of data correction, TERRASS" HOTEL undertakes to inform each recipient to whom the corrected data has been transmitted.
4. Right to have your personal data deleted - "right to be forgotten
You have the right to obtain from TERRASS" HOTEL the deletion of your personal data when one of the following reasons applies:
- Your personal data are no longer necessary for the purposes for which they were collected or processed;
- You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
- You object to the processing on the basis of the right to object and there is no legitimate interest in the processing;
- In the event that your personal data is processed unlawfully ;
Unless otherwise provided, TERRASS" HOTEL is not obliged to delete your personal data insofar as the processing is necessary to fulfil a legal obligation to which TERRASS" HOTEL is subject or for the purpose of declaring, exercising or defending a right in the event of any dispute.
In the event of the deletion of your personal data, TERRASS" HOTEL will notify each recipient/entity to whom the deleted data has been transmitted, unless this is impossible or involves a disproportionate effort.
5. Right to object to the collection and processing of your personal data
The exercise of this right is only possible in one of the following two situations:
- Where the exercise of this right is based on legitimate grounds; or
- When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
Response times
Any request relating to the communication, portability, rectification, deletion or opposition to the processing of your personal data must be accompanied by a photocopy of a valid identity document signed by the person making the request and must indicate the address at which TERRASS" HOTEL may contact the person making the request.
TERRASS" HOTEL undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which shall not exceed one month from the date of receipt of your request.
Personal data breaches
In the event of a breach of your personal data, TERRASS" HOTEL undertakes to notify the CNIL under the conditions prescribed by the RGPD.
If you consider that TERRASS" HOTEL is not complying with its obligations with regard to your personal data, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes/interne