F.A.Q
ACCESS
Location : 12 rue Joseph de Maistre 75018 PARIS
By metro: The nearest stations are Place de Clichy (line 2 and line 13), Blanche (line 2) or Abbesses (line 12).
By bus: The closest station is Damrémont-Caulaincourt (line 95 and line 80).
By bike: The Vélib 18003 terminal is located right in front of the hotel. Possibility to rent an electric or mechanical bike.
Airports: Our hotel is approximately 35 minutes by car from Roissy-Charles de Gaulle airport and 45 minutes from Orly airport.
Stations : The closest stations are Gare de l'Est and Gare du Nord, 10 to 15 minutes by transport. The Gare de Lyon and the Gare de Montparnasse are about 25 minutes away.
Parking: We have an underground parking space near the hotel. The rate is 25€ per day (from 3pm to 12am the next day, i.e. check-in and check-out times). Reservation online here.
If the space is not available, the nearest covered parking is the Rédélé parking, located at 11 rue forest, 75018. Our customers benefit from a 10% discount on presentation of a receipt.
Airport/Train Station Transfer: We offer an airport/train station transfer service upon request to the reception.
Reservations
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It all depends on whether you have taken a flexible or non-cancellable non-refundable offer.
It all depends on whether you have taken a flexible or non-cancellable non-refundable offer.
You can cancel your reservation via your Booking.com, Expedia.com, ...
No, we welcome you for a night or for life!
Check-in is from 3pm and check-out is at 12 noon.
We are open 24 hours a day.
Yes we are accommodating but it will depend on availability.
We are open 24 hours a day.
All children are welcome! Cribs are available free of charge to our guests for all children under 3 years of age from the Superior Lodges. We can accommodate children over the age of 3 in our Artist Studios and Suites which are equipped with a sofa bed or an extra bed.
Yes, in the Classic rooms and the Artists' Studios on request and according to availability, but in the Penthouse room it's a big balcony guaranteed!
No, smoking is not allowed in the rooms.
Yes, in the Artist Studios and Exclusive Suites. Please contact the reservation department: reservation@terrass-hotel.com
We accept Visa, Mastercard, American Express, JCB and Diners
We accept small dogs in our rooms. However, we ask you to inform the reception if your canine companion stays alone in the room so that the floor staff does not enter during your absence. Dogs are not allowed in our panoramic restaurant Edmond but are welcome at the rooftop bar.
gastronomy
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There is a playlist throughout the evening and often we organise DJ sets or live music. Visit the agenda page to find out more about the programme.
Yes, our hotel is accessible to people with reduced mobility.
The rooftop can be covered depending on the weather and is heated in winter.
Yes, children are welcome!
We accept Visa, Mastercard, American Express and cash.
Yes, any request for privatization is done by mail at commercial@terrass-hotel.com or by quote form.
No, the rooftop bar doesn't take reservations, but it's highly recommended to reserve the restaurant. Reserve my table here. However, if you would like to reserve our rooftop bar, please contact our sales department: commercial@terrass-hotel.com
The rooftop bar and the panoramic restaurant welcome outside guests with great pleasure.
Access to the rooftop is without reservation. To avoid queuing, please choose times outside of 7-8:30pm.
We have gluten-free products available on our buffet for breakfast. To have more choice, do not hesitate to inform us in advance.
Every day from 7am to 10:30am.
Yes, in spring and summer depending on the weather we set up tables outside at lunchtime from 12 noon to 2.30pm.
Yes, it is 19 euros and consists of a dish and a dessert. For the brunch it is 29 euros for children under 12 years old.
No we do not accept pets in our restaurant. However, they are welcome on our rooftop.
Yes, there is always a vegetarian dish on the lunch and dinner menu.
We accept Visa, Mastercard, American Express and cash.
We install the customers at their arrival according to the available tables. To have a nice view, prefer the hours outside of 20h-21h30.
Yes, no problem, you just have to book on the website www.terrass-hotel.com/restaurant-booking or by mail edmond@terrass-hotel.com.
No, you have to make a reservation here or by email edmond@terrass-hotel.com to eat at Edmond, our panoramic restaurant located on the 7th floor. The rooftop bar remains accessible without reservation.
SPA
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No, only drink tea or coffee.
You can book an à la carte treatment and enjoy it without being a hotel guest. However, the sauna and the hammam are not accessible to guests outside the hotel for these treatments.
Internship
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Services
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Yes, just add extras to your reservation. We have several extras such as: bottle of champagne, flowers, CBD box, picnic basket, bike rental, kids teepee and love box. You can also contact our Ambassadors by email: concierge@terrass-hotel.com
Yes, you can have your meal brought to your room by contacting room service from your room or ordering online with our concierge app available throughout your stay.
We have a parking space in an underground parking lot near the hotel. The rate is 25€ per day (from 3pm to 12am the next day, i.e. check-in and check-out times). Reservation here.
If the space is not available, the nearest covered parking is the Rédélé parking, located at 11 rue forest, 75018. Our customers benefit from a 10% discount on presentation of a receipt.
On request at the reception desk, or by email concierge@terrass-hotel.com
Yes, we have air-conditioning in all our rooms as well as in our common areas.
Yes, there are 2 lifts.
Yes, the hotel has a luggage storage service.
Yes, the hotel has a laundry service.
Yes, you can have breakfast brought to your room by contacting room service or by filling out the breakfast form the day before.
Breakfast is served from 7am - 10.30am.
Yes, wifi is available in the rooms and in all common areas.
